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New 6-Week Hospitality Classes Starting Soon at
West L.A. College

FOR MORE INFORMATION ON HOW TO START YOUR TRAINING OR
OFFER A CLASS TO YOUR CLIENTS

(310) 287-4430
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PROGRAM DIRECTOR

Barry Sloan
Associate Dean
(310) 287-4278
SloanBa@WLAC.edu

WLAC

Get Started on an Exciting Career in the Hospitality Industry!

Front Desk Representative Certification

Come learn about this great training program on Friday, Aug. 19, from 10:00 am-12 pm in GC 140 on the West LA College campus, 9000 Overland Ave., Culver, City 90230

In Just 2 Months you can be trained to work in the Hospitality industry, which makes up about 10% of the jobs in L.A. County and California.

  • Great Opportunities for Advancement and Promotion
  • 75-hour program I-TRAIN & ETPL approved.
  • On-Site Work Training and Job Placement Assistance


This 75-hour West L.A. College training program provides the skills and knowledge to receive AHLEI national industry certification as a Front Desk Representative. Learn the very best guest service skills and how to engage your guests. You'll learn how to use automated and computerized front office equipment for all areas of check in/check out for individuals and how to prepare for the arrival and departure of large groups. Effective sales techniques, cash handling procedures, audit functions and local area attractions are also covered.

  • Prepare to be a Front Desk Representative, Hotel Clerk, Concierge or Guest Services Agent for hotels, resorts, casinos, lodges or other tourism facilities.
  • Strong demand from existing hotels and many new hotels being built in Southern California.
  • Earn American Hotel & Lodging Educational Institute (AHLEI) Certified Front Desk and Guest Service Gold® national certifications.
  • 75 hours of training, including 40 hours of On the Job Training.
  • Average entry wage is $13.25/hr to $18.25/hr, with great opportunities to advance.
  • Cost: $1,395, or free to those who qualify.