Quality Matters

Quality Matters Logo

What is Quality Matters?

Quality Matters (QM) is a leader in quality assurance for online education and has received national recognition for its peer-based approach to continuous improvement in online education and student learning. The program features:

  • Faculty-centered, continuous improvement models for assuring the quality of online courses through peer review
  • Professional development workshops and certification courses for instructors and online learning professionals
  • Rubrics for applying quality standards to course design

Set Up Your Account

Visit qualitymatters.org and click on NEW ACCT to set up your Quality Matters account. Enter West Los Angeles College as your institution and use your WLAC.EDU email account in the sign up form. Once your account is confirmed you will be able to access the Quality Matters Rubric and many useful tools to help you improve your course.

Self Review / Checklist

A great, informal way to assess your online/hybrid course is by using the Quality Matters self-review tool and/or the checklist provided below. Watch the tutorial video below covering the self-review tool.

Checklist For Meeting Quality Matters Standards

The QM Rubric

Based on research-supported and published best practices, the QM Rubric is a set of standards by which to evaluate the design of online and blended courses. The rubric is complete with annotations that explain the application of the standards and the relationship between them. A scoring system and set of online tools facilitate the evaluation by a team of reviewers.

The Peer Review Process

Quality Matters promotes a peer review process and provides a database of trained QM Peer Reviewers eligible for assignment to a peer review team. Any subscribing institution may conduct internal or informal reviews. Official course reviews may be conducted only by eligible subscribers, QM, or its designees.

Professional Development

Quality Matters Professional Development supports the other QM program components and is an important part of a quality assurance effort. QM provides on-site, online and Elluminate-based opportunities to a broad audience that includes, but is not limited to, instructional designers, faculty, instructors, teachers, and administrators.